Letter To Our Boards – 5/06/2020

May 4, 2020

Dear Valued Client,

As most of you already know, the State of Florida, in concert with county governments, has begun to lift some of the restrictions for the safer at home edict. The limited opening of restaurants and retail outlets as part of the Governors Phase 1 of the plan to re-open Florida is certainly good news for the State and for RPM. We, too, will reassemble our workforce in a phased manner, in concert with guidance from the CDC and State and Local authorities. Our “new normal”, for now, is as follows:

Access to Our Corporate Offices

All Resource Property Management office lobbies will remain closed to the public.  We will continue to accept deliveries through mail slots and/or bins at each corporate office location. We prefer that documents are handled electronically when possible.  In person meetings in any office will be by appointment only, however, any visitor MUST wear a face mask, maintain social distancing and follow other CDC Guidelines.  

Office Staffing

As part of Phase 1 of our return to the workplace, we are recalling many staff members who have been working from home remotely. Some high-risk staff and staff with childcare issues, may continue to work from home during Phase 1 but the vast majority will return to the office. Of course, these moves are in accordance with CDC Guidelines for social distancing and personal hygiene and may result in a re-shuffling of work areas. 

Board Meetings

Resource managers will continue to participate in Board meetings via electronic conferencing. It may be possible to accommodate an in-person meeting.  In order to gain approval for an in-person meeting, the manager must discuss with their supervisor prior to the meeting to determine if social distancing can be guaranteed. 

Property Inspections

Managers will continue their regular property inspection schedule.  Meeting with liaison board member’s, onsite staff and vendors is permitted as long as all participants wear face masks and social distancing is observed.  On-site maintenance staff are expected to continue their normal routine but avoid contact with owners and vendors as much as possible.

Page Two-Return to Offices-Phase 1

On Site Management Offices

The majority of our on-site managers have remained in their offices on property, allowing only minimal contact with their unit owners. This practice should continue for the time being. The HR Department will contact those onsite managers who are working from home to establish a timeline for returning to work.  If they are deemed high-risk or have childcare issues, remote work may continue.  

Use of Association Amenities

While several association pools have been opened with specific restrictions, other amenities including the clubhouse, fitness centers, common area meeting rooms, locker rooms etc. should remain closed until further direction from the state and county is provided. Community gatherings including committee meetings and social groups should be discouraged.

Resource is committed to doing all we can to keep our staff and clients safe during this unprecedented time in our history. Due to the fluid nature of this event, we will continue to monitor the CDC updates and share this information with our staff and clients regularly. 

On behalf of the entire Resource family I wish you, your family and your association member’s
good health and comfort as we navigate this challenging time.


Resource Property Management’s Executive Team 

Attached for review is a summary of the Governor’s Phase 1 Safe. Smart Step by Step. Plan for Florida’s Recovery Post COVID-19 Emergency (Executive Order 20-112).

As you may know, on May 1, 2020, the Pinellas County Board of County Commissioners extended its COVID-19 Local State of Emergency for seven days and issued new guidance that aligns with Governor Ron DeSantis’ Phase 1 Safe, Smart, Step-by-Step Plan for Florida’s recovery (Executive Order 20-112). The governor’s Phase 1 order and County’s corresponding guidance do not have stated expiration dates, and no date has yet been given for possible advancement to Phase II.

These orders, effective Monday May 4, 2020, provide direction regarding the opening of commercial pool and beaches with restrictions. The governor’s order is consistent with CDC guidelines, requiring everyone avoid congregating in public in groups of more than 10 people, and that people not part of the same family group remain at least six feet apart. Large gatherings for sporting, leisure or similar activities at venues, arenas and stadiums remain prohibited. In summary:

• Citizens will no longer be prohibited from leaving home only for essential activities and services, but they should continue to practice social distancing. Senior citizens and individuals with underlying health conditions and compromised immune systems are strongly urged to stay home as much as possible.

Public beaches and beach parking areas will reopen take on 5/4/20. Beaches will be open for all activities that allow CDC social distancing guidelines prohibiting groups of more than 10 and requiring a 6-foot separation between groups. Local law enforcement will be protecting public health by ensuring compliance with the guidelines

• Essential services and activities previously allowed under the State’s expiring Safer at Home order may continue operating as they have been but must adhere to safety guidelines issued by the CDC and OSHA.

• Pinellas County commissioners strongly encouraged residents to wear masks at indoor businesses like grocery and retail stores.

• Consistent with the governor’s order, many activities and businesses that pose a higher risk of transmission will remain closed during Phase 1. They include visits to long-term care facilities; concert and music halls; bars, pubs, nightclubs; gyms, dance and yoga studios; personal services such as haircuts and nail salons; locations with amusement parks, waterparks and vacation rentals.

• Restaurants and food establishments may re-open dining areas with a maximum occupancy of 25% of the stated building capacity. Outdoor seating, if available, is allowed without capacity limitations. Counter seating will remain closed.

• Many other nonessential retail businesses that have been closed to foot traffic may resume at limited capacity using social distancing guidelines. In-store activities can resume with a maximum of 25% patron occupancy of the stated building capacity. Pet grooming and car washing establishments may resume operations on Monday, May 4.

• Museums and libraries may re-open to a patron occupancy of 25% of the stated building capacity but cities may choose to keep them closed.  If opened, interactive functions and exhibits will not be allowed. Children play areas in these establishments must remain closed. 

• Curbside pickup and delivery by businesses is allowed.